Privacy Policy

This website is subject to Swiss data protection law, in particular in accordance with the Federal Data Protection Act (DSG), as well as any applicable foreign data protection law such as the General Data Protection Regulation (GDPR) of the European Union (EU) The EU recognizes that Swiss data protection law guarantees adequate data protection.

The confidential handling of your data is important to us.

This data protection declaration informs you about the type, scope and purpose of the collection as well as the use of personal data (hereinafter referred to as "data") by the operator within the Graziela Birrer Counseling & Consulting online offer and the associated websites and functions.

Definitions of the terms used (eg “personal data” or “processing”) can be found in Art. 4 GDPR.

NOTE TO THE RESPONSIBLE BODY AND DATA PROTECTION OFFICER

Graziela Velardo Birrer

Mühlegasse 33,  8001 Zurich - 3rd floor

ACCESS DATA

Inventory data (e.g. names, addresses).
Contact details (e.g. email, telephone numbers)
Content data (e.g. text input), usage data (e.g. websites visited, access times).

Meta / communication data (e.g. device information, amount of data sent in bytes, source / reference from which you came to the page, browser used, operating system used, IP address used).

AFFECTED PERSONS CATEGORIES

Visitors and users of the online offer. In the following, we also refer to the data subjects collectively as "users".

PURPOSE OF PROCESSING

Provision of the online offer, its functions and content, answering contact inquiries and communication with users, security measures.

COOPERATION WITH PROCESSORS AND THIRD PARTIES

If we disclose data to other persons and companies (contract processors or third parties) as part of our processing, transmit them to them or otherwise grant them access to the data, this is only done on the basis of legal permission (e.g. if the data is transmitted to third parties, such as to payment service providers, according to Art. 6 Para. 1 lit. b GDPR is required to fulfill the contract), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).

PROVISION OF CONTRACTUAL SERVICES

We process inventory data (e.g. names and addresses as well as contact details of users), contract data (e.g. services used, names of contact persons, payment information) for the purpose of fulfilling our contractual obligations and services in accordance with Art. 6 Para. 1 lit b. GDPR. The forms provided by us and the entries marked as mandatory are required for the conclusion of the contract.

The data is deleted after the expiry of statutory warranty and comparable obligations; the necessity of storing the data is checked every three years; In the case of the statutory archiving obligations, the deletion takes place after their expiry. Information in any customer account remains until it is deleted.

CONTACT

When contacting us (e.g. via the contact form, email, telephone or via social media), the information provided by the user is processed in order to process and process the contact request in accordance with Art. 6 Para. 1 lit. b) GDPR. User information can be stored in a customer relationship management system (“CRM system”) or a comparable request organization.

We delete the inquiries if they are no longer required. We review the requirement every three years; The statutory archiving obligations also apply.

COOKIES

This website only uses session cookies (temporary identification for a temporary memory on the server side), which are transmitted to the user's browser either from our server or the third-party server. Cookies are small files that are stored on your device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

You have the option of preventing cookies from being stored on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.

COLLECTION AND PROCESSING OF PERSONAL DATA

The website operator collects, uses and passes on your personal data only if this is permitted by law or if you consent to the data being collected. Personal data is all information that is used to identify your person and which can be traced back to you - for example your name, your email address and telephone number.

You can also visit this website without providing any personal information. In order to improve our online offer, however, we save your access data on this website (without personal reference). These access data include B. the file you requested or the name of your Internet provider. By anonymizing the data, it is not possible to draw conclusions about your person.

We process personal data such as first name, last name, email address, place of residence, zip code and information from the contact form. We process personal data only with the express permission of the users concerned and in compliance with the applicable data protection regulations. The processing of personal data takes place on the basis of our legitimate interest in fulfilling our contractually agreed services and in optimizing our online offer.

HANDLING CONTACT DATA

If you contact us as the website operator through the contact options offered, your details will be saved so that they can be used to process and answer your request. This data will not be passed on to third parties without your consent.

PRIVACY POLICY FOR THE USE OF GOOGLE ANALYTICS

This website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually sent to a Google server.


in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.


The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases. Google will use this information to evaluate your use of the website, to compile reports on website activity for the website operator and to provide other services relating to website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you declare that you consent to the processing of the data collected about you by Google in the manner described above and for the purpose set out above.

USER'S RIGHTS

As a user, you have the right to request free information about which personal data has been stored about you. You also have the right to correct incorrect data and to restrict or delete your personal data. If applicable, you can also exercise your right to data portability. If you assume that your data has been processed unlawfully, you can submit a complaint to the responsible supervisory authority.

DELETION OF DATA

If your request does not conflict with a legal obligation to store data (e.g. data retention), you have the right to have your data deleted. Data stored by us will be deleted if they are no longer required for their intended purpose and there are no statutory retention periods. If deletion cannot be carried out because the data is required for permissible legal purposes, data processing will be restricted. In this case, the data will be blocked and not processed for other purposes.

RIGHT TO OBJECT

Users of this website can make use of their right of objection and object to the processing of their personal data at any time. If you would like a correction, blocking, deletion or information about the personal data stored about you or if you have questions regarding the collection, processing or use of your personal data or if you would like to revoke your consent, please contact the following email address :  info@grazielabirrer.com

SECURITY OF YOUR PERSONAL INFORMATION

We protect your personal information from unauthorized access, use or publication. For this purpose, we keep your personal information, which you save on the server, in a controlled, secure environment in which unauthorized access and publication are prevented. When security-relevant personal information becomes, it is protected by encryption of the protocol "Secure Socket Layer (SSL)". We did our best to keep the software up to date.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to adapt this data protection declaration from time to time so that it always complies with current legal requirements or to implement changes to our services in the data protection declaration, e.g. B. when introducing new services. The new data protection declaration will then apply to your next visit.

 

ASK

If you have any questions about data protection, please send us an email to the following address:  info@grazielabirrer.com

This data protection declaration is partly based on the template from  www.datenschutz.org  created.